Outpatient career pathway

Responsible for greeting and attending to all clients and visitors of the clinic. Duties include answering and routing all incoming calls and messages, entering all appointments into the computer database, and maintaining and coordinating interaction between staff and clients. This position is responsible for the completion and maintenance of all data required for the purpose of financial billing.

Responsible for facilitating group and individual behavioral therapy for adults with mental illness and their families. This treatment component is an integral part of a multidisciplinary clinical team that utilizes professional clinical judgment in the use of various therapeutic interventions. Further, the incumbent must maintain a professional relationship with internal program staff and community resource providers as well to ensure quality programming and appropriate aftercare planning. Crisis management and resolution are also important functions of this position.

Responsible for providing psychiatric treatment services to individuals enrolled in the Erie Outpatient Clinic who are diagnosed with serious mental illness and/or substance abuse issues. The primary responsibilities of this position include, but are not limited to, the following: conducting physical exams and psychiatric evaluations as indicated, assisting with medication management through use of protocols mutually developed with a physician and in accordance with organizational practices and policies, and providing case consultation and other services throughout the organization as needed.

Responsible for joint clinical and administrative oversight of Erie Outpatient (EOP) services, with close collaboration with the Director of Treatment Services. The incumbent acts as the Designee of the Director in their absence. The incumbent is responsible for directing, monitoring and assisting in the daily operation of the outpatient clinic, which includes but is not limited to the following: supervision of clinical therapy staff and support staff, regular contact and/or consultation with physicians, physician extenders and nursing staff, management of internal processes, and leadership in developing therapeutic programming and efficient operational systems. Other duties include, but are not limited to, assistance with budget development and monitoring, establishing and sustaining productive community ties and provider relationships, maintaining compliance with applicable laws and regulations and troubleshooting any problematic issues that arise throughout the course of each day. The Clinical Supervisor will maintain a focus on mental health recovery approaches through leadership by example, coaching and the development of programmatic systems that promote interdisciplinary collaboration.

Responsible for assessing client physical and mental health needs, planning of any medical interventions that might be needed for inclusion in the treatment plan, health education, advocacy, medication monitoring and the overall surveillance and maintenance of the health needs of staff and clients. The incumbent in this position will also be responsible for maintaining appropriate medication storage/security, including up-to-date MAR and up-to-date written and verbal record keeping, as well as communication with other staff regarding clients' medical conditions and medication needs.

Responsible for supporting the Registered Nurse with assessments of client physical and mental health needs, planning all medical interventions for inclusion in the treatment plan, facilitating health / wellness education groups, medication monitoring, advocacy as appropriate, and the overall surveillance and maintenance of the health needs of staff and clients. The incumbent will also be responsible for maintaining appropriate medication storage/security, including up-to-date MAR, as well as written and verbal communication with other staff regarding clients' medical conditions and medication needs.

Responsible for the delivery of contracted psychiatric services including psychiatric intakes, assessments and evaluations, treatment and medication monitoring, and disposition of inmates within the correctional system. Serves as a member of the multidisciplinary treatment team and acts as a liaison with other medical disciplines. Ensures that psychiatric treatment services are delivered in a timely, effective, and cost efficient manner.

Responsible for joint clinical and administrative oversight of Erie Outpatient (EOP) services, with close collaboration with the Director of Treatment Services. The incumbent acts as the Designee of the Director in their absence. The incumbent is responsible for directing, monitoring and assisting in the daily operation of the outpatient clinic, which includes but is not limited to the following: supervision of clinical therapy staff and support staff, regular contact and/or consultation with physicians, physician extenders and nursing staff, management of internal processes, and leadership in developing therapeutic programming and efficient operational systems. Other duties include, but are not limited to, assistance with budget development and monitoring, establishing and sustaining productive community ties and provider relationships, maintaining compliance with applicable laws and regulations and troubleshooting any problematic issues that arise throughout the course of each day. The Clinical Supervisor will maintain a focus on mental health recovery approaches through leadership by example, coaching and the development of programmatic systems that promote interdisciplinary collaboration.

Responsible for the management and integration of the programs within the Treatment Division which include: Assertive Community Treatment (ACT), the Erie, Forensic and Meadville mental health outpatient clinics and Prison programs. Responsibilities include, but are not limited to, the following: supervision and mentoring of program directors and supervisors; monitoring internal systems to ensure continuity of care, clinical cohesion and collaboration, communication and information sharing, implementation of best practices, and overall quality of care. The incumbent collaborates regularly with the Administrative Director of Rehabilitation Services and Administrative Director of Residential Services and Executive Leadership Teams.