Domestic Violence career pathway
Career pathways begin with an entry-level position. Click on each position title to learn more about each position.
Counselor / Advocate
Provides comprehensive support and advocacy services to individuals affected by domestic violence. This role includes responding to hotline calls, conducting confidential shelter and legal intakes, and offering options counseling, including after-hours emergency assistance. The position involves legal advocacy in civil and criminal proceedings, facilitating support and educational groups, and promoting system-level advocacy. Additional responsibilities include community outreach, accurate documentation and data reporting, and maintaining knowledge of local resources. The Counselor/Advocate ensures shelter readiness, performs basic facility maintenance, identifies and mitigates risks, and collaborates with staff and offices to deliver effective services. Travel is required.
Case Manager
Responsible for providing comprehensive case management services to support consumers in achieving their goals. This includes recruitment, assessment, eligibility determination, goal planning, referrals, and ongoing follow-up. The role requires maintaining accurate documentation, conducting home visits as needed, and ensuring compliance with service rules and regulations. The Case Manager develops strong knowledge of community resources and the local job market to assist consumers in overcoming barriers and securing employment. Additional responsibilities include mentoring consumers, coordinating outreach activities, delivering public presentations, and participating in required trainings and meetings. Travel is an essential component of this position.
Crossroads Director
Oversees domestic violence services and related projects, ensuring compliance with state and federal regulations, grant requirements, and organizational policies. This role manages comprehensive victim support programs, including counseling, advocacy, emergency shelter, and compensation referrals. Key responsibilities include developing budgets and proposals, maintaining accurate information systems, and implementing internal controls. The Director leads staff management and training, coordinates risk mitigation efforts, and promotes community engagement through advocacy and public relations. Confidentiality and mandated reporting compliance are essential, along with frequent travel for meetings and training.