Consumer and Family Advocate

Responsible for serving as the liaison between the individual, his/her family or legal guardians and governing systems and other social service organizations. The Consumer & Family Advocate’s goal is to provide support and access to necessary services needed while in the program and connections after discharge.

• Prepare and publish weekly activity schedule, incorporating client input.
• Participating in quality improvement activities.
• Ensuring restraint reduction activities.
• Promoting the observance of individual's rights.
• Reviewing grievances.

• High school diploma required.
• An associate’s or bachelor’s degree in Human Services, Human Development, Child Development or another social service program is preferred. Comprehension of state and federal codes, laws and regulations.
• Strong knowledge of local community resources and services including those provide by school districts, social service agencies and local assistance programs.
• Prior experience with families in a school or social service setting and understand principles of child development, education and crisis intervention.