Customer Service Technician

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Description

Manages and performs field service activities including installing, maintaining, and servicing new and existing equipment. All activities are done in a way that represents Gasbarre Products in a professional manner.

Tasks

  • Extensive travel to and from customer facilities located in North America
  • Some other international travel may be required.
  • Manage large equipment installations including rigging contractors and other contracted personnel.
  • Mechanical work such as welding, piping fitting, general assembly to re-assemble equipment in preparation for startup and commissioning.
  • Mechanical work for rebuilding, maintaining, or servicing existing equipment.
  • Work with sales, engineering and manufacturing to plan upcoming field service installations and projects.
  • Communicate effectively and professionally with customers to keep them informed of progress, issues, and completion status.
  • Communicate feedback to sales, engineering, and manufacturing for continuous improvement of new installations and other field service projects.
  • Any other task or duty as required by Aftermarket Services Manager.

Qualifications / Education

  • High School Diploma, or related experience.
  • Communication
  • Organization
  • Problem Solving
  • Blueprint Reading
  • Welding, Pipe Fittings, General Assembly
  • Ability to Use Rigging and Other Heavy Equipment
  • Electrical Knowledge a Plus
  • This job requires extensive amounts of walking, standing, heavy lifting and other physical activities.

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