Patient Care career pathway

The Patient Care Coordinator I serve as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Prepares and maintains equipment and physical environment for daily activities. Will assist with patient care. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization.

Greet patients and visitors in a courteous and friendly manner. Answer phones, take and relay messages in a professional and timely manner. Schedule patients for services to assure their treatment goals are met. Remind patients of appointment times as necessary via automated text messages to assure appointments are kept. Assure missed appointments are rescheduled. Perform insurance verification before each patient’s first visit to verify their insurance coverage.