Blended Case Management Supervisor

Responsible for the clinical management, including some administrative oversight, of the blended case management program in accordance with agency policies and philosophy as well as regulatory standards and contractual guidelines. Duties include the hiring, training, supervision and mentoring of a team of direct care professionals who provide support services to individuals with mental health needs. The incumbent will maintain a focus on mental health recovery approaches through leadership by example, coaching and the development of programmatic systems that promote interdisciplinary collaboration.

• Demonstrates confidence and assertiveness to manage staff and direct program operations effectively.
• Provides supervision to up to nine case managers; ensures 75% client contact and balanced caseloads.
• Reviews all documentation for compliance with ICM, RC regulations, and Medical Assistance billing.
• Uses clinical leadership and best practices to guide staff and promote client recovery participation.
• Proactively recruits, trains, coaches, and evaluates staff to maintain high-quality service delivery.
• Ensures staff access to professional development opportunities to improve service variety and quality.
• Maintains relationships with providers, funding sources, families, and represents organization in meetings.

• Masters level degree in social work, psychology, rehabilitation, activity therapies, counseling, or education and 3 years mental health direct care experience; or,
• Bachelor’s level degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education or be a registered nurse and 5 years mental health direct care experience, 2 of which shall include supervisory experience