Blended Case Management Manager

Responsible for the clinical and administrative management of the Blended Case Management program. The incumbent will provide supervision and mentoring to a team of clinical supervisors who, in turn, provide supervision and guidance to teams of Blended Case Managers who work directly with individuals with mental health issues that require resource coordination and support. The incumbent is also responsible for monitoring assigned budget lines and active participation in budget development, monitoring of intake and discharge processes, development and enforcement of policies and procedures, ensuring compliance with all regulatory and licensing requirements, and facilitation of continuous quality improvement efforts. Further, the incumbent will maintain a focus on mental health recovery approaches through leadership by example, coaching and the development of programmatic systems that promote interdisciplinary collaboration.

• Demonstrates confidence and assertiveness to manage staff and direct programs per mission and vision.
• Creates and monitors clear agendas for program development; models fairness in conflict resolution.
• Applies mental health knowledge and best practices; guides intake and discharge for quality care.
• Models and teaches staff to help clients actively engage in their recovery journeys.
• Recruits, trains, coaches, and evaluates diverse staff; promotes ongoing professional development.
• Builds relationships with providers and funders; ensures resource use and quality client care.
• Manages budgets, meets contract and productivity goals, and reports on program outcomes.

• Masters level degree in sociology, social work, psychology, gerontology, anthropology, nursing, other related social sciences, criminal justice, theology, counseling or education, and three (3) years mental health direct care experience; or,
• Bachelor's level degree in sociology, social work, psychology, gerontology, anthropology, nursing, other related social sciences, criminal justice, theology, counseling or education, and five (5) years mental health direct care experience, 2 of which shall include supervisory experience