Consumer and Family Advocate

Responsible for serving as the liaison between the individual, his/her family or legal guardians and governing systems and other social service organizations. The Consumer & Family Advocate’s goal is to provide support and access to necessary services needed while in the program and connections after discharge.

• Preparation and publication of the weekly unit activity/recreation schedule after taking client input into consideration.
• Participating in quality improvement activities.
• Ensuring restraint reduction activities.
• Promoting the observance of individual's rights.
• Reviewing grievances.

• High school diploma required. An associate’s or bachelor’s degree in Human Services, Human Development, Child Development or another social service program is preferred. Comprehension of state and federal codes, laws and regulations. Strong knowledge of local community resources and services including those provide by school districts, social service agencies and local assistance programs. Prior experience with families in a school or social service setting and understand principles of child development, education and crisis intervention.