Senior Director of Residential and Addiction Services

Responsible for the management and integration of the programs within the Residential Division which include: Residential Treatment Facility for Adults (RTFA), Long Term Structured Residential (LTSR), Personal Care Home (PCH) and the GAGE House. Responsibilities include, but are not limited to, the following: supervision and mentoring of program directors and supervisors; monitoring internal systems to ensure continuity of care, clinical cohesion and collaboration, communication and information sharing, implementation of best practices, and overall quality of care. This position is also responsible for the clinical and administrative management and integration of programs within the Addiction Treatment Services Division to include: Outpatient/Intensive Outpatient Drug and Alcohol Programming, Erie County Prison D/A Program, Partial Hospitalization programming, and the Certified Recovery Specialist Program. The incumbent is responsible for the daily operation of the Drug and Alcohol Outpatient Clinic and Gage House Program which includes supervision and mentoring of supervisory and clinical staff who provide therapeutic services to adults with co-occurring mental health and substance abuse disorders as well as support staff who contribute to the effective and efficient operation of the programs. This position will also act as the Facility Director for Gage House and the Project Director for SBH DDAP project. The incumbent collaborates regularly with the Administrative Director of Rehabilitation Services and Administrative Director of Treatment Services and is also an active participant on the Executive Leadership Teams.

• Manages staff and program operations aligned with mission, vision, and strategic initiatives.
• Creates, monitors agendas for program development and follows through on plans.
• Recruits, trains, supervises, evaluates staff to ensure retention and quality service delivery.
• Revises and innovates programming, encourages collaboration, and reports on outcomes.
• Manages budgets, monitors service projections, and resolves fiscal and productivity issues.
• Participates actively in Clinical Core and Executive Leadership Teams for strategic planning.
• Applies creative problem-solving and fosters team collaboration for program improvements.

• Master's degree in a social service field with at least 5 years of experience working in the mental health system or equivalent education and work experience