Program Specialist I

Responsible for the coordination of person-centered services for individuals within the Community Participation Support program (2390).

• Participate in the development and review of the ISP, including updates and revisions of the ISP and attend the ISP meetings; fulfill the role of plan lead when applicable
• Encourage appropriate participant movement through the continuum of employment services with an emphasis on maximizing employment capabilities
• Assure the ISP is implemented as written
• Work with Program Management to coordinate the training of direct support professionals in the content of health and safety needs relevant to each participant
• Acquire, maintain and secure all participant records in line with all regulatory requirements
• Facilitates the admission and discharge processes in line with regulatory and Agency expectations
• Acquire and consider program direct support professional(s) feedback for ISP updates
• Participate in ISPs, SIS assessments, IM4Q, and other participant related meetings
• Offer guidance, support, dispute resolution and direction to participants as necessary
• Arrange for and accompany individuals to appointments as necessary
• Conduct tours of the Agency as requested
• Assist with licensing and audits
• Report incidents per program regulations
• Contributes to providing a safe and healthy environment by monitoring conditions and recommending changes
• Promote, maintain and model behavior that demonstrates respect for others and acknowledges the need s and rights of the participants we support
• Uses discretion and independent judgment in handling confidential and sensitive information in connection with Agency business
• Work in cooperation with other community agencies, businesses and providers as needed
• Ensure adherence to confidential, legal, and Agency policies and procedures
• Participate in professional development, staff meetings, and group conferences
• Maintain high professional standards at work with regard to personal behavior and interactions with other staff, participants, families, and outside agencies
• This job description may not be all-inclusive, and duties may be modified when necessary; employees are expected to perform all other duties as assigned by immediate supervisor

• Associate’s degree in a human service field and 5 or more years’ experience in human services.
• Bachelor’s degree and experience in a related field is preferred.
• Possess a strong working knowledge of all regulations pertaining to Community Participation Support services, as well as excellent written, verbal, and organizational skills.
• Maintain a professional attitude and appearance.
• Personal qualifications include the ability to handle multiple tasks/projects simultaneously, deal with changing priorities, interpret programs to the community, attention to detail, leadership, clinical knowledge, the ability to work in a team environment with all levels of the organization and the understanding of individual needs.
• Must have reliable transportation.