Manager Quality
This job profile is not included in a recognized pathway.
Description
The Quality Manager leads the quality group and sets priorities for laboratory and quality activities. This role makes technical, staffing, and business decisions, manages resources, and coordinates work with customers and other departments. The manager also develops employees, oversees performance, and supports quality improvements and cost-saving opportunities.
Tasks
- Lead the quality group and direct daily work, priorities, and assignments.
- Make technical, personnel, and business decisions that support group objectives.
- Develop quality policies, procedures, technology, and improvement plans.
- Plan staffing, resources, budgets, and schedules for multiple assignments.
- Communicate with customers, industry contacts, leadership, and internal departments.
- Complete group reports, performance reviews, and employee development activities.
- Identify technology, process, and cost-saving opportunities for the business.
Qualifications / Education
- Bachelor’s degree in chemistry, physical science, or a related technical field.
- At least five years of experience in a laboratory environment.
- Previous supervisory or people-management experience is required.
- Previous Quality Lab Technician Lead experience or similar leadership experience is preferred.
- Specialized quality certification is preferred.
- ASQ Certified Manager of Quality/Organizational Excellence certification is desirable.
