Broadband Coordinator/Maintenance

This job profile is not included in a recognized pathway.

Description

To provide installation, technical support, maintenance and training to Broadband business and home customers. This includes monitoring of WAN systems. Work with the six counties to do a Vertical Asset and Broadband speed test map.

Tasks

  • Provide Broadband technical support to businesses.
  • Provide Broadband training to the business community.
  • Maintain NCP website.
  • Maintain NCP Wan documentation.
  • Perform router, switch and wireless equipment maintenance. 
  • Helpdesk support for North Central staff and customers.
  • Configure hardware and software applications, including wireless and wired networking.

Qualifications / Education

Education – 2-year degree in Computer Science/Maintenance, preferred
Experience – 3-years of practical experience with knowledge of Microsoft Office Suite, WordPress, Google Earth, ESRI Mapping, Configuring routers, and network switches. 

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