Receptionist - Outpatient

Responsible for providing clerical and phone support to the Erie Outpatient Clinic. Duties include, arriving and scheduling clinic clients, phone coverage, data entry in the EMR and general clerical duties.

• Routes all calls, operates paging system, and maintains case management coverage log daily.
• Answers switchboard within 4 rings; routes calls; delivers accurate, detailed messages.
• Greets visitors with hospitality; maintains confidentiality in all communications.
• Responds to crisis alarms and panic buttons; knows alarm system operations.
• Sorts mail; coordinates bulk mailings; monitors postage and orders supplies as needed.
• Logs incoming checks; manages petty cash; processes copy jobs and fax requests.
• Supports Director of Marketing; updates materials; tracks info distribution across sites.

• High school diploma or equivalent, formal clerical or secretarial skills training program outside of high school