IT Systems Specialist

Responsible for support to the Electronic Health Record (EHR) system. The incumbent is responsible for training of staff in use of the EHR, maintaining documentation of processes, developing organization specific protocols for use as directed, managing the ERH Tech Support function and communicating changes in functionality to users. In additional this position provides general computer technician assistance.

• Work with clinical staff and the EHR team to develop workflows related to documentation of client care, billing, and outcomes.
• Create, test, and validate workflow scenarios in the development system prior to releasing into production.
• Develop, maintain, and use process checklists for the proper testing of EHR functionality prior to releasing upgrades.
• Customize forms and datasets as collaboratively agreed upon by the EHR committee.
• Processing assigned user tickets in an efficient and timely manner.

• High School Diploma or equivalency is required
• A minimum of one year's experience in managing software implementation and/or maintenance is required
• Associate's degree or higher preferred