Resident Services Coordinator

Responsible for ensuring the general well-being of residents through the delivery of high quality health services in a manner that is consistent with the philosophy of personal care and that complies with applicable state laws and regulations. Also responsible for the direct supervision of Resident Assistants along with supervision of all other employees.

• Assist in hiring, training, and motivating staff to provide high-quality, person-centered care.
• Plan and delegate work to ensure 24-hour schedule coverage is effective and consistent.
• Manage care plans, meds, appointments, and supervision with families and care team.
• Orient new residents to services and support smooth integration into the community.
• Respect residents’ heritage and aging process with empathy and understanding.

• Administrative experience in the medical field with knowledge of medical terminology.
• Prior experience in Supervisory position. Must have the demonstrated ability to hire, direct, and manage personnel.
• Must complete and pass the PA Department of Human Services Practicum Observer Course and Train the Trainer Certification related to the Medication Administration Training mandates.
• Must possess a high degree of interpersonal relation skills and capability of relating to a variety of people and personalities. Considerable initiative, judgment, and leadership skills are also required.