Social Services Coordinator

To coordinate appropriate support services and resources throughout UPMC to provide effective quality care considering age specific needs and achieve optimal satisfaction, clinical and financial outcomes along the defined continuum of care.

• Assess residents’ psychosocial needs and develop care plans.
• Provide emotional support and counseling to residents and families.
• Coordinate services to enhance resident well-being and quality of life.
• Advocate for residents’ rights and address concerns.
• Assist with discharge planning and community resource referrals.
• Maintain documentation and ensure compliance with regulations.

• ACT 34, OAPSA, A Bachelor's degree in social work, psychology, sociology, or other field related to social work is required.
• Three years current experience in the acute care setting preferred Current demonstrated competence in appropriate/relevant clinical areas.
• Further, demonstrated competence in, but not limited to, the following skills: communications, coordination, problem solving/critical thinking, hospitality/public relations, team facilitation/collaboration, conflict resolution, flexibility, creativity, persistence and tenacity.
• This position typically reports to Director of Care Management