Specialist Residential Billing Business Office

Orchestrate claims billing and follow up coordination of specialty skilled nursing facilities and personal care homes/residents of visits/encounters/accounts with in all assigned financial classes. Assist regional CBO manager of senior living services in all necessary and/or new procedures/processes. Work in conjunction with the senior living facilities clinical & supervisor and/or with system director of revenue cycle, to ensure that all workflows are accurate and efficient. Assist appropriate team(s) in the reduction of claim denials by keeping abreast of payer rules/regulations sharing information with the appropriate team(s) and working closely with the CBO regional manager of senior living services and/or SMF/personal care home administration & corporate/system leadership to use the facility’s software to its full capabilities to provide maximum output.

• Manage billing and invoicing to ensure timely and accurate transactions.
• Process incoming payments and apply them to appropriate accounts.
• Reconcile accounts to ensure accuracy and resolve discrepancies.
• Provide customer service support for billing and payment inquiries.
• Prepare financial reports and assist with data analysis.
• Maintain up-to-date records of billing and payment activity.
• Support audits and ensure compliance with financial procedures.

• 5 -10 years of SNF billing and third party payer follow up experience required. Proficient computer skills, effective communication, excellent customer service skills, ability to reason, analytical, average and accurate typing ability.