Quality career pathway

The Quality Technician I performs routine laboratory testing to confirm that products meet quality and color standards. This role prepares samples, operates basic lab equipment, completes calculations, and records results in LIMS. The technician follows established safety and quality procedures and reports testing results to the appropriate team members.

The Quality Technician II performs routine and moderately complex laboratory testing to verify that products meet quality and color standards. This role prepares samples, reviews calculations, maintains lab equipment, records results in LIMS, and investigates unusual test results. The technician works independently, communicates findings, and follows all safety and quality requirements.

The Quality Lab Technician Lead coordinates daily laboratory work and supports technicians during assigned shifts. This role makes routine supervisory decisions, responds to out-of-specification results, and works with Operations and quality leadership to resolve issues. The lead also trains employees, updates laboratory methods, and helps ensure that safety and quality procedures are followed.

The Quality Specialist provides technical support in a specific laboratory specialty. This role troubleshoots equipment and testing methods, analyzes laboratory data, and supports stability studies and method improvements. The specialist also maintains technical documentation and helps develop training and quality-control practices.

The Quality Sr. Specialist serves as a subject-matter expert in a specific laboratory area. This role leads complex troubleshooting, improves testing methods and procedures, analyzes technical data, and supports stability studies. The senior specialist also trains other employees and recommends changes that improve laboratory accuracy and efficiency.

The Quality Engineer improves product quality, work processes, and environmental performance across operations. This role investigates complaints and nonconformities, analyzes performance data, supports audits, and leads improvement projects. The engineer works with operating teams to prevent repeat issues and maintain effective quality and environmental management systems.

The Quality Manager leads the quality group and sets priorities for laboratory and quality activities. This role makes technical, staffing, and business decisions, manages resources, and coordinates work with customers and other departments. The manager also develops employees, oversees performance, and supports quality improvements and cost-saving opportunities.